Privacy Policy

Effective Date: 04 April 2026

Poof Tissues, a brand operated by Green Pulp Industries, Pakistan, values customer privacy and is committed to protecting personal information collected through our website, social media pages, WhatsApp business account, and order channels.

1. Business Information

Brand: Poof Tissues
Operated by: Green Pulp Industries
Location: Karachi, Sindh, Pakistan
Customer Support: +92-339-2000084
Email: Hello@greenpulp.pk

2. Information We Collect

We may collect:

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Payment details
• Order history
• Customer support communications
• IP address and device/browser information
• Website cookies and analytics data

3. Purpose of Collection

Your information is collected only for:

• Order processing
• Dispatch and delivery
• Payment verification
• Complaint resolution
• Returns and refunds
• Service improvement
• Promotional communication

4. Consent

By placing an order with Poof Tissues (Green Pulp Industries), you consent to the collection, storage, and use of your data for order fulfillment and customer support purposes.

5. Sharing of Information

We do not sell or rent customer data. Information may only be shared with:

• Courier / logistics partners
• Payment service providers
• Banks
• Legal or regulatory authorities when required by law

6. Data Security

Reasonable administrative and technical safeguards are maintained to protect customer data from unauthorized access, loss, or misuse.

7. Marketing Communication

Customers may receive:

• Promotions
• New product launches
• Sustainability campaign updates
• Discounts

You may unsubscribe at any time.

8. Customer Rights

You may request:

• Access to your data
• Correction of information
• Deletion of stored data
• Removal from marketing lists